I had a pressure issue with my hot tub in several jets and called Aqua Pro. They were out at my site within 24 hours and fixed it with no problem saving me a ton of money. I appreciate the professionalism they showed. I recommend Aqua Pro to anyone.
Nate from Aqua Pro Spas is “my hot tub guy!” Always returns my call when I have a question or if I need service. What I also like is he makes suggestions on things that I might want to consider. A very knowledgeable guy. Highly reccomend.
I have used Nate for many years. He brought my Tub back from when Sandy hit and has been a solid resource any time I need help or have a question. His pricing is always fair and he is so busy with house calls but that he will take the time to trouble shoot over the phone when possible. I have recommended him several times to friends and contacts and the feedback has always been positive. Thank you very much for the help yesterday, my tub is back up to 102 and we will be splashing this weekend!
Over the summer, I "inherited" a hot tub from family friends who upgraded to a much bigger, fancier model. This 4-person tub was in great shape, and we installed it, and began using it, right away. About six weeks later, the control panel started displaying strange codes (PsOL / PsOH, OH, among others). A brief search online indicated that these codes could mean any number of things. I immediately thought of Aqua Pro, mostly because I was familiar with their shop and location, having passed it on Rt. 9 so many times. Nate was able to come out to help about a week later - he even gave me some free advice to try first, but said if those solutions didn't work, he'd come out. The problem ended up being a pressure switch. Nate installed this, and got us back up and running. This price was VERY fair. He also discovered a small leak in some of the plumbing, and noted that the previous owner had done some work on their own. While not incorrect, he advised that there was a better way to have the tub plumbed, and that we should have two gate valves instead of one. We rescheduled to have this work done, and couldn't be happier. The total for both of these repairs was under $500 bucks, and it's like a new tub. These repairs have effectively DOUBLED the pressure we've got coming out of the jets. We even had a few jets that previously didn't even work - we figured we'd just live with it, considering the tub was free...but Nate showed us how to take the jets out, check for obstructions, and clean 'em. Now, they ALL work! Aqua Pro is busy, and you may have to wait a week or so until you can be fit in to the work rotation, but it's worth the wait. I recommend them!
If anyone is in the market for a hot tub or needs a hot tub serviced, I highly recommend Nate from Aqua Pro Spas. I moved into my house in July of 2013. My first order of business was to repair the hot tub that was there. The best decision I made was to contact Nate. He came over and worked with me on the options I had available. It was never ever about a Hugh Sales, it was always about working with me and making me happy. That old unit lasted us a few more years, thanks to Nate. Now I recently wanted to upgrade my unit and immediately contacted the person I trusted. Nate again worked with me with the budget I had, the hot tub that made the most sense for me that I could afford and get's an A+++ rating for the job. I couldn't be happier and would recommend him in an instant.
I bought a house with an 18 year old hot tub and wasn't sure it was worth bringing back to life. I called and these guys came in the same day to look at it. They gave such a fair price I couldn't say no. I just had a good feeling about them and I was proven right. Parts came in a week and 2 pumps and a heater later I'm hot tubbing. If everything in life was this easy I wouldn't need a hot tub to relax. Thanks aqua pro, great team
Have an issue with your hot tub/spa? That sucks, but don't worry, just call Aqua Pro Spas and Nate will have you back in the water, enjoying the heat and the jets in no time!I had two leaks in the plumbing of my spa (which I later learned were due to lack of winterization - whoops!) but Nate was able to fix these issues in no time!Aqua Pro Spas is reliable, friendly, knowledgeable, gets the job done - and all for a reasonable price. Don't hesitate to call them if you have an issue with your spa!Thanks, again, Nate!
Nathan of Aqua Pro Spas has provided exceptional service each time I have contacted him to service my Hot Tub. Some companies act as though they can not be bothered unless they are closing a huge sale. Nathan has always been genuinely concerned about resolving the issue regardless of how large or small it is.In my instance, Nathan rushed out to diagnose and repair a broken seal before frigid temperatures hit that night! I am certain that I would have had substantial damage without his competence and expediency. Thank you Nathan, Thank You Aqua Pro Spas!!!
I have worked with Nathan in the spa industry for over 10 years.He does outstanding work and is completely reliable.If you need work on your hot tub, I can't think of anyone better to do it.I have dealt with spa service companies nationwide for 20 years. It is very rare to find someone so dedicated to great customer service.